i bought a new macbook air

mutombo21 Said:

"bought a new macbook air: i forgot password to log in”

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Password for what?

A. MacBook air?:

Use this Link: If you Forgot your Mac Login Password - Apple Support

B. Apple ID?:

Use these Forums' Credentials: You are able to log in to these forums just fine. So, the Apple ID (email address) and password would be no different, given it is the same account.

Or...

C. Something Else?

Thank you for the screenshot.

Two things:

• Did you visit the link I provided above: If you Forgot your Mac Login Password - Apple Support

• If of no success, go here: Learn what to do if you can't reset your password - Apple Support

mutombo21 Said:

"bought a new macbook air: I haven’t use my Apple ID yet On this MacBook Air cannot go further than this screen above“

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Is this a Used Device?:

If this is a used device you purchased (meaning not officially “new”), the have the seller use the following site, prior to selling it to you: What to do before you Sell, Give Away, or Trade in your Mac - Apple Support. If they don't log out of their own account on it, then it would be useless to your account.