why can't open the wdsmartware at my iMac?
iMac, OS X 10.11
If it is 32-bit WD Smartware software, or intended for Windows, then it is incompatible with the strictly 64-bit application requirement of Big Sur 11.*. As already stated, you should not attempt to install any vendor drive software.
If it is 32-bit WD Smartware software, or intended for Windows, then it is incompatible with the strictly 64-bit application requirement of Big Sur 11.*. As already stated, you should not attempt to install any vendor drive software.
Welcome to the Apple Support Communities.
Western Digital software is not needed, and often causes issues. It should be uninstalled.
Jack
Specifically, WD SmartWare is a Windows-only product that was discontinued back in 2018.
It has never run on Mac, and it doesn't run on Windows any more, with WD directing users to use Acronis True Image instead.
https://support.wdc.com/downloads.aspx?FW&lang=en&family=wdsmartware
Whether or not you need any additional software is debatable. Personally I find most drive vendor's software to be severely lacking, with better options for managing your backups (if that's what you're using the drive for).
Not only what they said, but using the mfg's software can be a security risk, too:
https://krebsonsecurity.com/2021/07/another-0-day-looms-for-many-western-digital-users/
why CAN NOT OPEN THE WDSMARTWARE AT MY IMAC?
