Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected

Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected

iPhone XS

Posted on Aug 3, 2021 12:11 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2021 12:14 PM

If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

1 reply
Question marked as Top-ranking reply

Aug 3, 2021 12:14 PM in response to habby162

If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

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Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected

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