Magic Keyboard Accessory Not Working

Question

Magic Keyboard Accessory Not Working

I purchased a replacement Magic Keyboard today for my iPad pro (spilled water on my old one). When attached, I now get the message "Accessory not supported." My old keyboard now receives the same message, as does my older folio keyboard - none of my keyboards are now "supported,

I am running iOs 14.7.1. I have reset my iPad multiple times, cleaned all of the connectors, etc., to no avail. None of my keyboards now work.

Assuming that this this is an iOs problem - anyone have any good solutions?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Aug 3, 2021 4:14 PM

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Answer 1

Aug 7, 2021 9:28 AM in response to ChucktownGoBlue

I bought one a little over a year ago. Same story. Just got back from the Genius Bar. They basically said, you got a bad one and offered to sell me a new one for $300. Good luck. I think there’s a problem with these keyboards.

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Answer 2

genieen16

Community Specialist

Aug 4, 2021 10:47 AM in response to ChucktownGoBlue

Hey there, ChucktownGoBlue!

From your post, it sounds like you are having issues with multiple Magic Keyboards connected to your iPad. We’re glad that you reached out to the Apple Support Communities. We want to try and help you get this resolved. To verify, is this an Apple-branded Magic Keyboard? If you disconnect and reconnect the keyboard, does this resolve the issue?

If you have not tried already, please restart the iPad. Does this help to resolve the issue? Often this simple step will refresh the apps and software on the device to solve numerous problems you may encounter. We hope this information helps you out.

Cheers!

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Magic Keyboard Accessory Not Working

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