Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

not charging

My laptop is plugged in with a charger , and it says its not charging.

MacBook Air 13″, macOS 11.2

Posted on Aug 3, 2021 3:51 PM

Reply
Question marked as Best reply

Posted on Aug 3, 2021 6:35 PM

Is it plugged in to the right charger? What is the battery charge level at this point? When you click on the battery charge icon on the Menu bar, then does it say, "Charging on Hold"? Is "Optimized Battery Charging" set to ON in System Preferences ➔ Battery ➔ Battery. You can set Optimized Battery Charging to OFF and see whether that action completes the charge to 100%.


Axel F.

1 reply
Question marked as Best reply

Aug 3, 2021 6:35 PM in response to Tsering Wangdu

Is it plugged in to the right charger? What is the battery charge level at this point? When you click on the battery charge icon on the Menu bar, then does it say, "Charging on Hold"? Is "Optimized Battery Charging" set to ON in System Preferences ➔ Battery ➔ Battery. You can set Optimized Battery Charging to OFF and see whether that action completes the charge to 100%.


Axel F.

not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.