Forgot my 2 Step Verification Number
I had an iCloud account that had 2 step verification but when I tried to sign in it asked for an old number that I didn’t remember is it possible to recover that account? Please Help
iPhone 11, iOS 14
User profile for user:
i_rina
User level:
Community Specialist
Hi Forgot2StepNumbeer,
Welcome to Apple Support Communities and we’ll be happy to do all we can to assist you.
From what it sounds like you are describing, you changed your phone number a while back and your Apple ID wasn’t updated with the new phone number. There still may be a few ways you can get your verification code. Take a look at Two-factor authentication for Apple ID and see the section “Frequently asked questions”. It has a question/answer for what to do when you can’t get a verification code.
Let us know if you have further questions.
Have a great day!