Hi I am getting "If your iPhone can’t be updated, you will need to restore it to its factory settings." message when trying to update in recover mode.

Question

Level 1

4 points

Hi I am getting "If your iPhone can’t be updated, you will need to restore it to its factory settings." message when trying to update in recover mode.

Hi My iPhone 6S has turned into brick, most like the storage is full. It is not responding anymore, and keep restarting. I am trying to update the phone in recover mode, but is failing with the following message

"If your iPhone can’t be updated, you will need to restore it to its factory settings."

This is happening because the storage is full. Is there a way to connect and free up the storage without going through Finder or iTunes?

Posted on Aug 4, 2021 10:18 AM

Reply

Answer 1

Aug 5, 2021 6:56 AM in response to msi_asc

Hello msi_asc,

Thanks for reaching out to Apple Support Communities. We see you're having some issues with restoring your device, and we'd like to help. We also see you came from the article: If you see the Restore screen on your iPhone, iPad, or iPod touch

If you still see the issue, after trying the steps in the article, we'd recommend using the link at the bottom to reach out to Apple Support.

Have a good day.

Reply

Hi I am getting "If your iPhone can’t be updated, you will need to restore it to its factory settings." message when trying to update in recover mode.

Similar questions