i have tried 4 or 5 times to update my son's iPhone SE. It downloads the software, does the update and when it gets to the verify step it gives a message Phone cannot be updated unknown error

PeterF99 wrote:

i have tried 4 or 5 times to update my son's iPhone SE. It downloads the software, does the update and when it gets to the verify step it gives a message Phone cannot be updated unknown error. I updated mine same model, same everything except he had older version of iOS? Help

Look here If your iPhone, iPad or iPod touch won’t update - Apple Support

PeterF99 wrote:

thank you on the 6th time after sitting at verifying for this month it worked. I suspect it was because my son had not updated the iOS on his iPhone since Eve grabbed the first Apple ;-)

Oh man THANKS I needed a good laugh!!!!