Macbook pro keyboard mis-typing

MacBook pro 2016 15inch. Recently updated to big sur within a days keyboard issues arise.


Keys in the outer columns (`, tab, caps lock, shift, fn) work fine on both left and right side.

Keys in the upper most, and lower most rows work fine.

Additional keys with no issues: "[" "]" "," ";" "/" and associated caps


The issue arises with the letter keys.

Example pressing "a" output is "aqz". Letters which are above and below 'a'

f = frv

h = hny

v = fvr

t = bgt

and so on.


It seems like hardware failure to me, but I thought Id ask about it.


thoughts? TIA


MacBook Pro with Touch Bar

Posted on Aug 4, 2021 5:06 PM

Reply

Similar questions

6 replies

Aug 5, 2021 4:31 AM in response to Cheezitgod

Cheezitgod wrote:

Thank you for pointing that out. I will take it in when I return home. Currently outside the US.


Check with the local Apple folks or Apple authorized service provider wherever you are?


Any other troubleshooting thoughts?


Short of a hardware repair? Past an NVRAM and an SMC reset and a Safe Mode boot, and I’m not hopeful that any of would do anything here, no. Maybe get an external keyboard?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook pro keyboard mis-typing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.