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Android contacts not working

Hey folks,

I upgraded to iPhone 12pro a few months ago and ever since - all of my android using contacts don’t show up in my messages under their names! Just initials on the side and their phone number in main section… is it my settings or ??

iPhone 12 Pro, iOS 14

Posted on Aug 4, 2021 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2021 8:42 PM

MellieVee Said:

"Android contacts not working: Hey folks, I upgraded to iPhone 12pro a few months ago and ever since - all of my android using contacts don’t show up in my messages under their names! Just initials on the side and their phone number in main section… is it my settings or ??"

-------


Restart Frist:

Having already transferred these, start with a restart. Perhaps it all needs to resync?

Manually Restart your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


If of no success...


Either....

A. Add the names manually

OR...

B. Remove the contacts, and then add them back using this link: Move Content Manually from your Android Device to your iPhone, iPad, or iPod touch - Contacts - Apple Support

3 replies
Question marked as Top-ranking reply

Aug 4, 2021 8:42 PM in response to MellieVee

MellieVee Said:

"Android contacts not working: Hey folks, I upgraded to iPhone 12pro a few months ago and ever since - all of my android using contacts don’t show up in my messages under their names! Just initials on the side and their phone number in main section… is it my settings or ??"

-------


Restart Frist:

Having already transferred these, start with a restart. Perhaps it all needs to resync?

Manually Restart your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


If of no success...


Either....

A. Add the names manually

OR...

B. Remove the contacts, and then add them back using this link: Move Content Manually from your Android Device to your iPhone, iPad, or iPod touch - Contacts - Apple Support

Aug 4, 2021 9:17 PM in response to MellieVee

MellieVee Said:

"Thank you, the shut-down option seems to have worked. (I’m pretty sure I had already turned off and on again before but not this way, so maybe that was it?!) Verg glad because I’d have hated to have to re-add multiple contacts!Thank you!"

-------


👍



You are welcome.


And thank you for spreading the word on which one was the solution. It will help many for certain.

Android contacts not working

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