my iPhone 12 is not receiving emails from my bigpond account..this occurred after changing password on my computer i have changed the password on settings on my phone, receiving message saying password/username is incorrect. Christine

My email account is not receiving or sending emails..this occurred after I reset my password on my PC, i also reset password on my phone...my server is bigpond.com

iPhone 12

Posted on Aug 4, 2021 9:48 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2021 11:40 PM

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...

1 reply
Question marked as Top-ranking reply

Aug 4, 2021 11:40 PM in response to cc_67

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...

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my iPhone 12 is not receiving emails from my bigpond account..this occurred after changing password on my computer i have changed the password on settings on my phone, receiving message saying password/username is incorrect. Christine

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