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Resetting iPhone of a deceased person

My father passed away and we do not know his password to unlock his phone and we just want to remove his id and reset it . How can this be done.

Posted on Aug 5, 2021 1:55 AM

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2 replies

Aug 5, 2021 3:11 AM in response to sh0901

Hi There


Im sorry to hear that your father passed away


You can reset the iPhone using a mac or pc, here’s a guide on how to: https://support.apple.com/en-nz/HT204306

But if your father had an Apple ID signed in on the iPhone, when you reset the iPhone, the iPhone will become activation locked. Meaning that the Apple ID password would need to be entered to continue setup


I hoped this helped



[Edited by Moderator]

Resetting iPhone of a deceased person

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