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User profile for user: Stephenice
Stephenice Author
User level: Level 1
8 points

My torch or flash light is not working on my iPhone X .

My torch or flash light is not working on my iPhone X . My camera is working fine, I can also activate the torch or flash and increase the brightness ( it’s not greyedout) but it not reflect as the display on screen shows it’s on but it’s NOT.

  1. i have reset all settings.
  2. I have close camera and reopened
  3. I have hard reset the phone
  4. i have removed torch from control center and put back.
  5. my software is up to date 14.7. 1

please help it’s urgent

Attached is the pics showing it’s active but not working

iPhone X, iOS 12

Posted on Aug 5, 2021 2:22 AM

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User profile for user: TEE_HEE
TEE_HEE
User level: Level 2
189 points

Posted on Aug 5, 2021 2:45 AM

Hi there


Im sorry to hear that your iPhone isn’t working as it should


This is a hardware problem. You have tried all of the steps that I would recommend to fix the issue, The phone will have to be taken in for repair.

If your iPhone is under warranty you should get a free repair or replacement

If your iPhone isn’t under warranty you will have to pay for repairs


I hoped this helped

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User profile for user: TEE_HEE
TEE_HEE
User level: Level 2
189 points

Aug 5, 2021 2:45 AM in response to Stephenice

Hi there


Im sorry to hear that your iPhone isn’t working as it should


This is a hardware problem. You have tried all of the steps that I would recommend to fix the issue, The phone will have to be taken in for repair.

If your iPhone is under warranty you should get a free repair or replacement

If your iPhone isn’t under warranty you will have to pay for repairs


I hoped this helped

Reply

My torch or flash light is not working on my iPhone X .

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