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User profile for user: cary444
cary444 Author
User level: Level 1
4 points

old apple id

I am unable to purchase apps because of an old email

and id. I am unable to delete and use new apple id - how do I get rid of old email.


iPhone 12, iOS 14

Posted on Aug 5, 2021 6:16 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Posted on Aug 5, 2021 11:49 AM

Have you tried changing the email address on the old ID? Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Why can't you use the old email? Have you tried signing out of the App Store/iTunes, restarting, and then signing back in with the desired Apple ID?

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Aug 5, 2021 11:49 AM in response to cary444

Have you tried changing the email address on the old ID? Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Why can't you use the old email? Have you tried signing out of the App Store/iTunes, restarting, and then signing back in with the desired Apple ID?

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old apple id

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