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cary444 Author

Level 1

4 points

old apple id

I am unable to purchase apps because of an old email

and id. I am unable to delete and use new apple id - how do I get rid of old email.

iPhone 12, iOS 14

Posted on Aug 5, 2021 6:16 AM

Best reply

Eric Root

Level 10

684,069 points

Posted on Aug 5, 2021 11:49 AM

Have you tried changing the email address on the old ID? Note the restrictions in the article.

Apple ID Name Change. *

What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.

Why can't you use the old email? Have you tried signing out of the App Store/iTunes, restarting, and then signing back in with the desired Apple ID?

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