Technician reset my macbook without my permission

I brought my macbook to the technicians for some issues that appeared. Some days after i went to get it and they said that they didn’t find an issue and that they formatted it. Meaning everything was deleted from my computer without my consent. Isn’t that illegal? Does anyone know what should i do?

Posted on Aug 5, 2021 6:56 AM

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1 reply

Limnos

Level 10

427,181 points

Aug 5, 2021 8:14 AM in response to kristia29m

Mac Repair - Official Apple Support

"Get ready for service

Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data."

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Technician reset my macbook without my permission

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