Cloud Music Library Won't Update

I've had this same problem now for about two weeks. I can see the tracks on my iPhone, but they are greyed out. Every once in a great while, a couple of the songs become available after trying to update the library several times, but it used to take minutes at most to get everything updated and available to play on all my devices. I tried all the suggestions, and when I go into Safe Mode, it doesn't even seem to try to update anything. At least I don't see the message in the bottom left corner that says "Updating Cloud Music Library". Any other suggestions?

Tried cloud music library sync one more time and it worked across all devices. Quickly. Wish we knew what the issue was so for the next time this happens.

I'm having the same issue with Itunes and Icloud. It use to update extremely fast on my desktop, when I open up itunes on my laptop it was ready to download. now it's just greyed out, can't play the new songs. Need to find a quick fix soon. Depend on my music library to work on tour boats

Same problem with me in UK. Main issue seemed to be with new CD's I have added to library that showed but couldn't be found. Had the endless cloud music updating issue and greyed out tracks across my devices - for days and days. Then yesterday when I came home and checked again the new tracks were in my desktop Music/iTunes Match, and played ok. Still greyed out on devices though. I contacted Apple Support on Friday and was upscaled to a dedicated support guy. As library was stuck in updating he couldn't do much. Hopefully will be back in contact with him soon.

Reboot your router and your computer. Press and hold down option+cmd when launching iTunes to open it in safe mode. Try File > Library > Update iCloud Music Library.

tt2