You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email not delivering

This has happened several times. Emails from MY OWN EMPLOYEES is undeliverable, and not only that, they aren't in Junk or Trash files.


I've accused companies of failing to send responses, and this is probably what happened.

MacBook Pro 16″, macOS 11.4

Posted on Aug 5, 2021 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2021 2:44 PM

OK, I think it's fixed now. Apple Mail had more than 6,000 junk and 5,000 trash. These since the beginning of July. Will have to tidy up more often. "Unsubscribe" must be against the law when it comes to politicians. I do that a dozen times a day and they keep on coming.

9 replies
Question marked as Top-ranking reply

Aug 5, 2021 2:44 PM in response to DrBukk

OK, I think it's fixed now. Apple Mail had more than 6,000 junk and 5,000 trash. These since the beginning of July. Will have to tidy up more often. "Unsubscribe" must be against the law when it comes to politicians. I do that a dozen times a day and they keep on coming.

Aug 5, 2021 10:41 AM in response to Tesserax

This is a business. I have 4 email addresses. Two on my server, which get spam every 5 seconds. One G-mail, and one iCloud. iCloud serves as a filter for the server emails. It does a fine job most of the time. However, my complaint here is about emails sent directly to my iCloud email. Even from white-listed high volume mail-generating employees. And I can't even find them on my computer or on iCloud.

Aug 5, 2021 11:20 AM in response to DrBukk

Ok, thanks. If I understand you correctly you use a number of commercial email providers (iCloud & Google) to perform as "Spam" filters for inbound emails to your business email server. It doesn't matter if this server is hosted at your business or being provided by a third-party, in this case.


On the other hand, emails going outbound from your business server is being "blocked" by, at least, the iCloud server. Is this correct? In my experience, outbound emails that get blocked are due to an issue with the sending server ... in this case, that would be your business server. Typically, because the server is "blacklisted" by either: your ISP, the email server's ISP, or the email server itself.


I'm not sure if there is anything I can do to assist you with this as I would be looking at your email server as the place to start troubleshooting. Good luck!

Email not delivering

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.