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User’s login picture changing doesn't work.

Hi,


I recently purchased a MacBook Pro. I wanted to change my user’s login picture, but it crashed really bad. After a few tries it worked, but that was with a lot of effort, I had to restart my Macbook and force quit ''System Preferences''. Now I have the problem that I can't change it at all and it keeps getting stuck when I want to change the picture (see photo), restarting my Macbook doesn't work either.


How can I fix this?




Posted on Aug 5, 2021 4:41 PM

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Posted on Aug 6, 2021 6:53 AM

I already know what the problem is. Apparently you have to use a PNG instead of a JPG. Because I used a JPG it crashed completely, but after using a PNG I had no problem. :)


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User’s login picture changing doesn't work.

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