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activation lock

i bought this iphone from online stores and it is 2nd hand. when i recieved the unit i reset it and when its done it has the activation lock of the owner. and i dont know eho the owner is and i dont know how to contact her/his. please help me to fix this iphone. thanks.

iPhone 6 Plus, iOS 12

Posted on Aug 6, 2021 12:59 AM

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Posted on Aug 6, 2021 1:02 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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Question marked as Best reply

Aug 6, 2021 1:02 AM in response to danahmodesto

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

activation lock

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