Facetime Activation Unsuccessful

SumitSurendran wrote:

I am not able to get my Facetime working even after doing all this. Could you please help!

Follow ALL the steps in the blue link under related article.

Is the iPhone refurbished , do you have correct credentials to sign in with Apple ID , or you have signed out Apple ID and then lost the credentials , or is there any passcode that is also forgotten , any activation lock it all depends on the credentials .

The above article on the page must be read .