I have recently purchased a MacBook Pro (OS Big Sur version 11.2.3) and when trying to print, my printer HP Deskjet 1510 keeps showing idle.
Even though I have dowloaded the new HP Smart software.
Is it possible that I need to download a different driver for this laptop or will I need new printer all together?
MacBook Pro 13″, macOS 10.14
Hello,
To begin with, it may be a good idea to reset the printing system. Does the operating system offer a suitable driver to use?
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
If not, you could try the Dec 11, 2020 HP Printer Drivers v5.1 for macOS (https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US) package download from Apple. Look for something like the HP Deskjet 1510 series version 2.3.2 driver mentioned in the Printer and scanner drivers for Mac - Apple Support article.
Also, there is an HP Easy Admin tool for Mac that allows administrators to download drivers without a connected printer. If you need software from HP, and there is a problem with HP Easy Start or HP Smart, you may want to try this tool.
https://support.hp.com/us-en/document/c06164609
Before testing printer drivers, make sure that you have backup copies of all important files.
Hello,
To begin with, it may be a good idea to reset the printing system. Does the operating system offer a suitable driver to use?
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
If not, you could try the Dec 11, 2020 HP Printer Drivers v5.1 for macOS (https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US) package download from Apple. Look for something like the HP Deskjet 1510 series version 2.3.2 driver mentioned in the Printer and scanner drivers for Mac - Apple Support article.
Also, there is an HP Easy Admin tool for Mac that allows administrators to download drivers without a connected printer. If you need software from HP, and there is a problem with HP Easy Start or HP Smart, you may want to try this tool.
https://support.hp.com/us-en/document/c06164609
Before testing printer drivers, make sure that you have backup copies of all important files.
yasemin2 wrote:
I have recently purchased a MacBook Pro (OS Big Sur version 11.2.3) and when trying to print, my printer HP Deskjet 1510 keeps showing idle.
Even though I have dowloaded the new HP Smart software.
Is it possible that I need to download a different driver for this laptop or will I need new printer all together?
If you can't find an updated driver for your printer give the open-source, free Gutenprint driver a try.
Hi yasemin2,
Thank you for the update. We also see that there is a more recent version of macOS than the one you have. You can Update macOS on Mac. It’s s always a good idea to back up your Mac before updating.
If the issue persists after updating, you can reach out to HP Support for further guidance: Official HP® Support
Best Wishes!
Dear Support Team,
this still does not work.
I have downloaded HP Smart software but I keep getting the message that my printer is not installed.
How is this still possible?
Is there anything else I have to download?
is HP Smart software not enough for my HP Deskjet1510?
Can you please help?
Kindest Regards
Yasemin
Hello Jan,
thank you for your suggestions but this did not work either.
I have downloaded the driver but when I try to install the printer it says there was an error and I should do it manually.
Though the printer does show up under my printers but as idle but it seems it just cant be installed?
It just seems that I can not install this printer.
The scanner works but the printer does not.
Any more suggestions?
Hi yasemin2,
Thank you for using Apple Support Communities.
From your post, it appears that you are having an issue printing on your MacBook Pro. Your HP printer shows as being idle. We want to help. You can follow the steps in this article that talks about how to Solve printing problems on Mac.
One of the steps is to update your Mac. We always recommend backing up your computer before updating.
Best Regards!
Mac Book Pro (OS Big Sur version 11.2.3) HP Deskjet 1510_ not compatible?
