You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can I not get AppleCare for new AirPods?

I just but a new AirPods but I try to get Apple care and they said i can not get it why?


[Re-Titled by Moderator]

Posted on Aug 6, 2021 6:12 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 8:50 AM

Check Your Service and Support Coverage by clicking here --> https://checkcoverage.apple.com/


Buy an AppleCare plan [was: Can I buy an AppleCare plan for my device?] Click here --> https://support.apple.com/HT202702

"In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase. In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of your purchase of an eligible Mac, Apple TV, or other device."


If you buy them from Apple or an Apple Authorized Retailer, the date of sale is registered as the date of sale to you. If you buy them through a third party the date of sale is is when the third party bought them from Apple or its distributor. If you think the date is incorrect, click on this link to read how to 'Update your proof of purchase' --> https://support.apple.com/HT202703


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

Aug 7, 2021 8:50 AM in response to mercy121

Check Your Service and Support Coverage by clicking here --> https://checkcoverage.apple.com/


Buy an AppleCare plan [was: Can I buy an AppleCare plan for my device?] Click here --> https://support.apple.com/HT202702

"In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase. In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of your purchase of an eligible Mac, Apple TV, or other device."


If you buy them from Apple or an Apple Authorized Retailer, the date of sale is registered as the date of sale to you. If you buy them through a third party the date of sale is is when the third party bought them from Apple or its distributor. If you think the date is incorrect, click on this link to read how to 'Update your proof of purchase' --> https://support.apple.com/HT202703


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Why can I not get AppleCare for new AirPods?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.