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Double click to purchase app all it says is payment not completeted

Double click to purchase app won’t work. Says payment not complete

iPhone 11, iOS 14

Posted on Aug 6, 2021 9:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 10:55 AM

Do you mean a "Your purchase could not be completed" message?


You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

1 reply
Question marked as Top-ranking reply

Aug 7, 2021 10:55 AM in response to Thebowler69

Do you mean a "Your purchase could not be completed" message?


You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Double click to purchase app all it says is payment not completeted

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