Can't access to Internet

I'm using MacBook Pro (13") 2019. My device is connected to the WiFi but unable to access the Internet (I've tried connecting different WiFi source but it's still the same).


I've tried all methods available online (including removing network, updating software, restarting/shut down laptop, refresh TCP, change location, edit IP, reset DNP, and even reset SMC) but none of them work.


Is there anyone who can help? TQVM

MacBook Pro 13″, macOS 11.5

Posted on Aug 7, 2021 8:06 AM

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1 reply

Aug 7, 2021 9:10 AM in response to jiayingvip

jiayingvip wrote:

I'm using MacBook Pro (13") 2019. My device is connected to the WiFi but unable to access the Internet (I've tried connecting different WiFi source but it's still the same).

I've tried all methods available online (including removing network, updating software, restarting/shut down laptop, refresh TCP, change location, edit IP, reset DNP, and even reset SMC) but none of them work.

Is there anyone who can help? TQVM



Can you verify your ISP service is up and running with no known issues...(?)


Is your wifi card being recognized by the system? If not, you have a hardware issue.

>(Option key) System Information>Network>Wifi







https://support.apple.com/guide/mac-help/if-you-cant-connect-to-a-wi-fi-network-on-mac-mchlp1185/mac

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Can't access to Internet

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