You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

blue box upper right corner on apple TV while streaming - temporarily appears then goes away. help please!

how do i turn off a blue box that appears with some general info briefly during streams on apple tv? anyone else see this? it happens about once or twice during a show. it says something like series type, drama, comedy, etc. it's on for just a few seconds and then goes away. i've gone thru all accessibility settings and turned off anything remotely that could relate. Its happened during disney plus shows and apple tv+ shows so far. I think netflix too.

Posted on Aug 7, 2021 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 11:18 AM

I haven’t seen what you describe. It may be specific to your setup.

Apple notifications are white/gray (not blue), with rounded corners and Apple typography. Verify if the overlay may come from a different device (TV perhaps?), although I have no clue how other devices would know about genre of the content.

What is your model Apple TV? Identify your Apple TV model - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 7, 2021 11:18 AM in response to alwaysblake

I haven’t seen what you describe. It may be specific to your setup.

Apple notifications are white/gray (not blue), with rounded corners and Apple typography. Verify if the overlay may come from a different device (TV perhaps?), although I have no clue how other devices would know about genre of the content.

What is your model Apple TV? Identify your Apple TV model - Apple Support

blue box upper right corner on apple TV while streaming - temporarily appears then goes away. help please!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.