Update problems
I tried to update my phone. Now the screen says support.apple.com/iphone/restore, unable to restart the phone. I can't get it back on. I don't have the IM # or purchase order
iPhone 7 Plus
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That screen is indicating that your iPhone needs to be restored in order to regain access to it.
Ref: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support