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TMT326 Author

Level 1

4 points

Update problems

I tried to update my phone. Now the screen says support.apple.com/iphone/restore, unable to restart the phone. I can't get it back on. I don't have the IM # or purchase order

iPhone 7 Plus

Posted on Aug 7, 2021 10:31 AM

Top-ranking reply

Tesserax

Level 10

152,380 points

Posted on Aug 7, 2021 10:34 AM

That screen is indicating that your iPhone needs to be restored in order to regain access to it.

Ref: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

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Update problems

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