You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sim not valid I want unlock

Sim not valid I want unlock this sim

Posted on Aug 8, 2021 6:10 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2021 6:14 AM

As you have discovered, you iPhone is locked to another carrier. The current SIM that you have attempted to install will therefore not work on your iPhone. Do you know which carrier worked on that iPhone previously? Contact that carrier. iPhones can only be unlocked by the carrier that the phone is locked to. Contact them and ask them about unlocking your iPhone.


Axel F.

2 replies
Question marked as Top-ranking reply

Aug 8, 2021 6:14 AM in response to S4m_love

As you have discovered, you iPhone is locked to another carrier. The current SIM that you have attempted to install will therefore not work on your iPhone. Do you know which carrier worked on that iPhone previously? Contact that carrier. iPhones can only be unlocked by the carrier that the phone is locked to. Contact them and ask them about unlocking your iPhone.


Axel F.

Sim not valid I want unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.