Cant find some apps in AppStore
I have a new 2020 iMac but logging on to Appstore i can't find applications i already have on other apple devices. In this case, Sky Go.
Any ideas???
iMac 27″, macOS 10.14
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I have a new 2020 iMac but logging on to Appstore i can't find applications i already have on other apple devices. In this case, Sky Go.
Any ideas???
iMac 27″, macOS 10.14
Hello Gray1964,
Thanks for reaching out to us in Apple Support Communities about not finding an app that you previopusly download in the Mac App Store, we're happy to help by looking into this more!
The following support article provides some troubleshooting steps to try for this behavior:
Download apps from the App Store on your Mac
Specifically, check out the section labeled "How to find apps that you bought"
it's possible that the app that you previously download is no longer available in the App Store. Another thing to consider, on a Mac you can install apps from outside of that App Store, they can be downloaded and installed directly from the developers site. You may need to remember back if the app was originally downloaded in the App Store or if it was downloaded directly from the developer.
Hope this helps.
Best Regards.
Hello Gray1964,
Thanks for reaching out to us in Apple Support Communities about not finding an app that you previopusly download in the Mac App Store, we're happy to help by looking into this more!
The following support article provides some troubleshooting steps to try for this behavior:
Download apps from the App Store on your Mac
Specifically, check out the section labeled "How to find apps that you bought"
it's possible that the app that you previously download is no longer available in the App Store. Another thing to consider, on a Mac you can install apps from outside of that App Store, they can be downloaded and installed directly from the developers site. You may need to remember back if the app was originally downloaded in the App Store or if it was downloaded directly from the developer.
Hope this helps.
Best Regards.
The app in question was Sky Go. I eventually downloaded the app from the Sky website - as you mentioned in our reply. Thank you for your message.
Kind regards
Graham
Cant find some apps in AppStore