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My emails are going to my trash folder after a few hours. How can I stop this? My settings are set to ask before deleting. Help

My emails are going to the trash folder after a few hours on my devices. My settings are set to “ ask before deleting” but it is still happening. Started a couple of weeks ago

iPhone 11

Posted on Aug 8, 2021 7:47 AM

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Question marked as Best reply

Posted on Aug 8, 2021 8:02 AM

There may have been a rule set on your email account at the server end.


  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


1 reply
Question marked as Best reply

Aug 8, 2021 8:02 AM in response to Coach77

There may have been a rule set on your email account at the server end.


  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


My emails are going to my trash folder after a few hours. How can I stop this? My settings are set to ask before deleting. Help

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