Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

double clicking the side button

ive just bought the new iphone 12 pro and am trying to use apple pay on it but when i click the side button twice, my phone just turns off. i have it turned on in apple pay settings.

iPhone 12 Pro, iOS 14

Posted on Aug 8, 2021 8:31 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2021 9:07 AM

Ensure that Apple Pay is set correctly and that you have added a Credit/Debit card.

Double check again by opening Settings âž” Wallet & Apple Pay âž” Double Click Side Button: Set this to ON.

If the above is set correctly and it still does not work when the Side Button is clicked twice then try double clicking a little faster than what you have been.


Axel F.

3 replies
Question marked as Top-ranking reply

Aug 8, 2021 9:07 AM in response to ridwaan14

Ensure that Apple Pay is set correctly and that you have added a Credit/Debit card.

Double check again by opening Settings âž” Wallet & Apple Pay âž” Double Click Side Button: Set this to ON.

If the above is set correctly and it still does not work when the Side Button is clicked twice then try double clicking a little faster than what you have been.


Axel F.

double clicking the side button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.