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Level 1

4 points

Face id Not working

my face id is not working please help me my face id is not working after update 14.7.0 please help and fix it

iPhone X, iOS 14

Posted on Aug 8, 2021 1:43 PM

Top-ranking reply

Level 10

149,592 points

Posted on Aug 8, 2021 1:48 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If Face ID is not working on your iPhone.

Axel F.

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