I can’t remember my restrictions passcode

I can’t remember my sons restrictions passcode and I am trying to reset his phone. Can you help?

iPhone 6

Posted on Aug 8, 2021 2:00 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2021 2:03 PM

If you can't remember a restrictions passcode that you set on a previous version of iOS, or you forgot your Screen Time passcode, then you need to erase your device, then set it up as a new device to ➔ How to remove the passcode. Restoring your device from a backup won't remove your passcode UNLESS your backup was created BEFORE the screen time passcode was created.


The above response is based on an assumption that you are using iOS version 12.x.x.


Axel F.

3 replies
Question marked as Top-ranking reply

Aug 8, 2021 2:03 PM in response to katfrombristol

If you can't remember a restrictions passcode that you set on a previous version of iOS, or you forgot your Screen Time passcode, then you need to erase your device, then set it up as a new device to ➔ How to remove the passcode. Restoring your device from a backup won't remove your passcode UNLESS your backup was created BEFORE the screen time passcode was created.


The above response is based on an assumption that you are using iOS version 12.x.x.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t remember my restrictions passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.