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Virgin media email issue on iPhone

Suddenly emails not being received or sent. Error message re password not provided. Have deleted and tried to reinstate the account and also logged onto Virgin media to reset email password.

nothing working?! I now can’t even add the original email account?!?




[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 8, 2021 2:57 PM

Reply
1 reply

Aug 9, 2021 10:00 AM in response to MissShields

Hi MissShields,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with sending and receiving emails on your iPhone. We're happy to help.


We recommend starting with the steps in the article here: If you can’t send email on your iPhone, iPad, or iPod touch


If you've created or have an app specific password for this account, check out the details here: Using app-specific passwords


The website here can also help with ensuring your email settings are correct: Mail Support - Mail Settings Lookup


Cheers!

Virgin media email issue on iPhone

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