AirPods keep disconnecting while on video call

I have a problem with my AirPods Pro, they keep getting disconnect while on zoom app or Wastapp calls. They get disconnected and sometimes get be connected in 15-20 secs

sometime I connect them back manually.

did anyone found a solution

iPhone 12 Pro Max

Posted on Aug 8, 2021 7:35 PM

Reply
2 replies

Aug 8, 2021 7:48 PM in response to Varun0911

Varun0911 Said:

"AirPods keep disconnecting while on video call: I have a problem with my AirPods Pro, they keep getting disconnect while on zoom app or Wastapp calls. They get disconnected and sometimes get be connected in 15-20 secs sometime I connect them back manually. did anyone found a solution"

-------


Troubleshooting this:


I. Troubleshooting AirPods:

A Few Thoughts to Try...

A. Visit Apple Support links:

B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


II. Troubleshooting iPhone Sound:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods keep disconnecting while on video call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.