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My phone currently has the latest update and I am still unable to use face detection , what is the next step?

My phone currently has the latest update and I am still unable to use face detection , what is the next step?

iPhone X, iOS 14

Posted on Aug 9, 2021 5:41 AM

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Question marked as Top-ranking reply

Posted on Aug 9, 2021 5:47 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

2 replies
Question marked as Top-ranking reply

Aug 9, 2021 5:47 AM in response to maullian

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

My phone currently has the latest update and I am still unable to use face detection , what is the next step?

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