Phone keeps going back to home screen when using apps or playing games

My phone keeps going back to the home screen plz help it does it in all my games. It’s not even a storage problem

iPhone 6, iOS 12

Posted on Aug 9, 2021 3:31 PM

Reply
1 reply

Aug 10, 2021 10:30 AM in response to Jameswasnottaken

Hello, Jameswasnottaken. Thank you for posting your question to the Apple Support Communities. We understand your situation and how you are noticing that some of your iPhone apps will close automatically. We can see how an issue like this must really be getting in your way and we’d be happy to help you with the available options. 


We’re glad to hear that you were already able to check you iPhone’s available storage and check your Apple ID device list settings. We’re happy to help you with additional steps to move forward from here. 


To continue, we’d like to provide you with an Apple Support article. This article explains which steps you should try if you are noticing that apps are closing unexpectedly: 


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


The article above explains how you can update your apps, restart them, and even reinstall them. We’d also suggest following the instructions that explain how to back up and update the iOS software on your device. 


We hope that these troubleshooting steps allow you to get back to using your apps normally again. Please let us know if we can help answer any other questions. 


Have a great day! 

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Phone keeps going back to home screen when using apps or playing games

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