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I've lost my password for a mac book air. I have some files on the mac book air that I would like to save. How can I off load those files when I don't have the password for the computer?

I've lost my password for a mac book air. I have some files on the mac book air that I would like to save. How can I off load those files when I don't have the password for the computer?

MacBook Air (2020 or later)

Posted on Aug 9, 2021 7:45 PM

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Question marked as Best reply

Posted on Aug 9, 2021 7:56 PM

Take a look at your options for gaining access to your device: https://support.apple.com/en-us/HT202860


If you're unable to reset using those methods review https://support.apple.com/en-us/HT212190

2 replies

Aug 10, 2021 2:00 AM in response to gxyzball

Reset Computer Password 


Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


M1 Computer 

1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

I've lost my password for a mac book air. I have some files on the mac book air that I would like to save. How can I off load those files when I don't have the password for the computer?

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