Won't Backup to iCloud

I have XS Max. I have plenty of storage on iCloud but phone won't backup and I get message not enough storage. I have used 5.5GB out of 200GB on iCloud. Wireless is my only option to backup as my charging port is broken.


Thank you for your help.

iPhone XS

Posted on Aug 10, 2021 8:32 AM

Reply
1 reply

Aug 11, 2021 8:08 AM in response to HRoecker

Hello HRoecker,


Thank you for using Apple Support Communities. Based on your post, you can't backup your iPhone XS Max due to the lack of iCloud Storage space.


For issues backing up to iCloud, try out: If you can't back up to iCloud


It sounds like your settings are reflecting a larger amount needed in iCloud Storage. We'd recommend to use the above to select only what you want to back up and deselect the apps you do not need to backup. That should allow you the space to complete the backup.


Also, in case it's helpful, see: What's the difference between device storage and iCloud storage?


Hoping this helps out, take care.

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Won't Backup to iCloud

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