has anyone else experienced losing telephone contacts, have checked I cloud and these are missing. I have lost many important contacts whom i have built up over the years. The problem is that you only know who you have lost when the call and the name and number is not recognized?
iPhone 8, iOS 14
Hey SteveH21,
Yes. This is throughout the duration of you using the email account. When you have more than one account you can open Contacts > Go to 'Groups' at the top left > See which accounts hold which contacts. Even though it is considered an email account it does not save only emails. These accounts save emails, contacts, calendars, and reminders, as mentioned earlier.
Best regards.
Hi SteveH21,
Yes. Removing an email account also removes any contacts, emails, calendars, and reminders that were saved with it.
Take care.
Hey SteverH21,
Thanks for posting your question in Apple Support Communities.
If you are missing contacts on your iPhone, you can try following the steps in this article: Restore contacts, calendars, bookmarks, and more using iCloud.com.
Best Wishes.
Hi I_rina
Thanks for your response but have tried this and the problem is that the I cloud backups are reasonably recent and have only notice that contact i sent details last week have disappeared completely off my phone. Now looking deeper into this have notice that many of my close contact have also gone?
Any further idea?
Barberlives123
thanks so would that be during the life of the email account? when you have more than one email account how do you know which account it is being saved to? as these are telephone contact names and numbers?
Leanne_68
Thanks for this and i think this is what may of happened however would this still delete a contact after i closed an e mail account. ?
Thank you
Hey SteveH21,
Have you removed or made changes to any email accounts on your iPhone recently? Most contacts are synced through your mail accounts that are linked to your iPhone. If one is removed, it then removes all data that was synced with it. Go to Settings > Contacts > Accounts, and be sure that all accounts are signed in and if any have been removed, add them back.
Cheers.
Loss of Phone Contacts in address book
