Why can I not verify my identity
why can I not verify my identity for use of my Apple cash? I’m also unable to update Apple ID settings
iPhone XR, iOS 14
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Identity verification for Apple Card or Apple Cash - Apple Support
Go to this document --> Change information in Apple ID - https://appleid.apple.com/
If those don't provide answers then you are best asking about Apple Pay in the Apple Pay forum. This is the correct forum for Apple ID questions but we can't determine why you can't do something, you need to provide details such as error messages and how what you try is not achieving what you want to do.