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the child mistakenly made a purchase. whether it is possible to return funds

the child mistakenly made a purchase. whether it is possible to return funds



iPhone 6s Plus, iOS 14

Posted on Aug 11, 2021 3:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2021 8:08 AM

If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use Restrictions on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"


2 replies
Question marked as Top-ranking reply

Aug 11, 2021 8:08 AM in response to Tania1205

If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


FOR REFUNDS for either a purchase or a subscription see how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use Restrictions on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"


the child mistakenly made a purchase. whether it is possible to return funds

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