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User profile for user: wendyv0408
wendyv0408 Author
User level: Level 1
4 points

i tried connecting my phone but my messages are still sending to the old phone instead of the new one

i tried connecting my phone but my messages are still sending to the old phone instead of the new one

iPhone 12 Pro Max, iOS 14

Posted on Aug 11, 2021 11:16 AM

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,882 points

Posted on Aug 12, 2021 6:18 AM

Hello,

Hmm, if everything is set up correctly, messages should go to both phones if they are both active. See this:

If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Add or remove your phone number in Messages or FaceTime - Apple Support

Also see:

Deregister iMessage on your iPhone or online - Apple Support

Good luck.

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,882 points

Aug 12, 2021 6:18 AM in response to wendyv0408

Hello,

Hmm, if everything is set up correctly, messages should go to both phones if they are both active. See this:

If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Add or remove your phone number in Messages or FaceTime - Apple Support

Also see:

Deregister iMessage on your iPhone or online - Apple Support

Good luck.

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i tried connecting my phone but my messages are still sending to the old phone instead of the new one

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