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Epson Printer

How do I update the app to connect to my Epson printer?

MacBook Air 11″, macOS 10.15

Posted on Aug 11, 2021 1:38 PM

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Question marked as Top-ranking reply
4 replies

Aug 12, 2021 1:47 PM in response to mkvt123

Hello Martha,


Thank you for the additional information.


Would it be correct to assume that the printer is not recognised at all by the computer, and that printing is not possible from any application?


If so, to begin with, you could try to reset the printing system and re-add the printer. Check whether the operating system offers a suitable driver. If necessary, try the latest printer driver from Epson:

https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-635/s/SPT_C11CA69201?review-filter=macOS+10.15.x


Is the printer connected via USB? If so, check whether a network connection would change anything. If you have a Wi-Fi router, you could connect the printer wirelessly, or by Ethernet to one of the LAN ports.


Epson Printer

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