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Level 1

6 points

posts on Community site

Why am I all of a sudden receiving HUNDREDS of Apple Support Communities emails...all unsolicited? All not in response to any posts of mine since I never posted anything recently on the Community site! And the issues are all varied: "Clear gift card balance before switching country "; "Can't reset security questions "; "Family Share"; "Deleting iclouds off device"; "Can I chat with someone." And the list goes on...682 emails! Yup. 682...as of 9:02p PST. The next time I check my email I am positive that I will have 20, or 50, or more Apple Support Communities emails in my InBox. What is going on?!!!!! Did I do something to cause this? Regardless, can anyone help me to turn this onslaught off? HELP!

Posted on Aug 11, 2021 9:13 PM

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Answer 1

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babowa

Level 9

78,133 points

Aug 12, 2021 11:17 AM in response to GreggCirillo

You will also need to make sure to change the settings in a community:

If you post/answer once, the button on right (on my screenshot it shows "following" because I am) will automatically go to following. So, click on it so it shows "follow" - that takes the entire community off the list (as long as you also have your Preferences set to not receive emails).

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Answer 2

GreggCirillo Author

Level 1

6 points

Aug 11, 2021 9:25 PM in response to muguy

Hi muggy. I went into Preferences, Messages from Apple and checked only, Participation. Will this do the trick? I don't know why this would happen out of the blue. I haven't been on the site for a while now. Thanks for getting back to me so soon. -Gregg

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