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Level 1

4 points

my phone is not working and i can not do anything on it.

my phone all of a sudden just stopped working and it wont turn off and it says that i am on facetime and im not and it wont let me click on any apps.

Posted on Aug 12, 2021 1:11 AM

Top-ranking reply

Level 10

208,578 points

Posted on Aug 12, 2021 1:14 AM

Try a forced restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support

If the issue persists, contact Apple support directly, using this link:--> Get Support

Regards

Giulio

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