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AirPods Notifications are EXTREMELY LOUD and hurt my ears

Hello Apple and Community,

i have a problem with extremely loud Airpods Pro notifications, e. g. every time i put them in my ears and they connect to a device, making an extremly loud BOUNG-Sound to inform me they are connected. Low-Battery-Alarm is also loud as a siren. The volume for phone calls, music, and other sounds is low. In Settings, there appears to be no way to lower sound levels of AirPods-Notifications.


Why isn't there a setting for lower the sound levels of Airpods-Notification or disable them completly? Apple designers, PLEASE prioritize this feature into an upcoming IOS release. Thank you.

iPhone 12 Pro

Posted on Aug 12, 2021 3:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 3:32 AM

Hello dear kameote0628,


i have sensible ears and hear music/ebooks/videos on low volume, around 30 ("Hey Siri, turn volume to thirty", whatever unit this is). This volume is quite quiet. I love to listen like that, especially with active noise cancelling. But, every time my AirPods give me a system-sound or notification-sound, those sounds are way to loud. Those sounds are e. g. Bluetooth-Conncetion, Battery warning, Noise-Cancelling-Mode-Change. Those sounds have a much higher volume than anything i listen to. I can't measure it, so i have to guess that those sounds are around a volume of sixty or seventy (speaking in the "Hey-Siri-Volume-Unit"). Those sounds are at least double as loud as anything i`d like to listen to. If i would listen to songs in a high volume, than i wouldn`t mind those system-sounds. You understand? It is a matter of relativity. Relativ to my personal volumethose system-sounds are to loud.


To your questions:

Q1: Based on the details that you've provided, it is challenging for us to determine if your AirPods Pro is exhibiting unexpected behavior.

A1: My AirPods behave as Apple designed them, having just one stativ volume for system-sounds --> This should be changed to "user-definable"


Q2: Have you had the chance to ask other people to try your AirPods Pro for comparison?

A2.1: Yes, my girlfriend had them in her ears when battery alarm ringed. She was alarmed what that loud sound was.

A2.2: The internet is full of people with the same problem i have.

https://www.reddit.com/r/airpods/comments/ekp9c8/airpods_pro_feedback_sound_too_loud/

https://www.reddit.com/r/airpods/comments/k77gko/why_are_airpods_pro_alerts_so_f_loud/

https://discussions.apple.com/thread/252202112


Q3: Have you recently had the chance to try other AirPods Pro for comparison?

A3: Yes, i had a hardware-refresh (apple care). Same behavior.


Can you get my point? Just a few lines of source-code would help to give AirPods Pro a user-changeable volume for system-sounds.


Take care

Florian

7 replies
Question marked as Top-ranking reply

Sep 8, 2021 3:32 AM in response to kamote0628

Hello dear kameote0628,


i have sensible ears and hear music/ebooks/videos on low volume, around 30 ("Hey Siri, turn volume to thirty", whatever unit this is). This volume is quite quiet. I love to listen like that, especially with active noise cancelling. But, every time my AirPods give me a system-sound or notification-sound, those sounds are way to loud. Those sounds are e. g. Bluetooth-Conncetion, Battery warning, Noise-Cancelling-Mode-Change. Those sounds have a much higher volume than anything i listen to. I can't measure it, so i have to guess that those sounds are around a volume of sixty or seventy (speaking in the "Hey-Siri-Volume-Unit"). Those sounds are at least double as loud as anything i`d like to listen to. If i would listen to songs in a high volume, than i wouldn`t mind those system-sounds. You understand? It is a matter of relativity. Relativ to my personal volumethose system-sounds are to loud.


To your questions:

Q1: Based on the details that you've provided, it is challenging for us to determine if your AirPods Pro is exhibiting unexpected behavior.

A1: My AirPods behave as Apple designed them, having just one stativ volume for system-sounds --> This should be changed to "user-definable"


Q2: Have you had the chance to ask other people to try your AirPods Pro for comparison?

A2.1: Yes, my girlfriend had them in her ears when battery alarm ringed. She was alarmed what that loud sound was.

A2.2: The internet is full of people with the same problem i have.

https://www.reddit.com/r/airpods/comments/ekp9c8/airpods_pro_feedback_sound_too_loud/

https://www.reddit.com/r/airpods/comments/k77gko/why_are_airpods_pro_alerts_so_f_loud/

https://discussions.apple.com/thread/252202112


Q3: Have you recently had the chance to try other AirPods Pro for comparison?

A3: Yes, i had a hardware-refresh (apple care). Same behavior.


Can you get my point? Just a few lines of source-code would help to give AirPods Pro a user-changeable volume for system-sounds.


Take care

Florian

Oct 4, 2021 9:54 AM in response to Florianinside

There is a little workaround:


With that setting there is at least that one loud "BWANG"-sound missing when plugging Airpods Pro into your ears. After putting them out of the case, i give them a few seconds to connect to the phone, then i put them into my ears, without this loud system-sound "BWANG".

Sep 4, 2021 1:38 PM in response to kamote0628

Hello kameote0628,


thank you for your quick reply. Both my iPhones are running iOS 14.7.1. My Airpods Pro are also connected to an iPad an two different Windows-PC. But all of this doen`t matter, to be honest, because my Airpods Pro are making loud "system-sounds" without being paired. For example i put them on without being connected to a device, just for enjoying a quiet train-ride. So far, so good. But every time i change noise-canceling mode with a gentle press on the stem, there is a FAR TO LOUD SYSTEM SOUND BLASTING IN MY EAR to tell me, that the noise-cancelin-mode was changed. Why is this sound always so extremly loud? The same for "low battery", "connection enabled" oder "connection lost". Those system-sounds are unnececarily loud, and should be a lot quieter. Or at least there should be some option to turn those sounds down. Please Apple, it hurts my ears.

Aug 13, 2021 7:01 AM in response to Florianinside

Hi Florianinside, We appreciate you reaching out to us about your AirPods Pro. Rest assured that we'll do our best to assist you or get you pointed in the right direction.


We understand that you are experiencing issues with the volume of your notifications when using your AirPods Pro.

We recommend updating your iPhone if you haven’t. While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Have you had the chance to pair your AirPods Pro with a different supported device?

If yes, are you experiencing a similar behavior?

Please keep us posted.




Take care!

Sep 6, 2021 6:45 AM in response to Florianinside

Florianinside,


Changing the volume of the sound that you hear when changing modes is not possible.

We strive to bring the best personal computing experience to customers around the world through our innovative hardware, software and Internet offerings. We welcome your feedback on our products here: Product Feedback - Apple


Based on the details that you've provided, it is challenging for us to determine if your AirPods Pro is exhibiting unexpected behavior.

Below are some details you may want to consider.

Have you had the chance to ask other people to try your AirPods Pro for comparison?

Have you recently had the chance to try other AirPods Pro for comparison?

The answer to these questions may provide us with some insights.


If your AirPods Pro is exhibiting unexpected behavior, we recommend that you use the "Get Support" link on our previous response.





Take care!

Sep 6, 2021 3:15 AM in response to kamote0628

Hello kameote,


thank you for putting effort into this topic.

I recently hat a reset of my Airpods Pro. Because of the "Hissing-Problem" is got a hardware-replacement. Both Airpods Pro have been replaced by Apple. Because of this, i had to do reset the charging-box.

To be honest, the volume of the AirPods Pro "System Sounds" is the same (low battery, coupling, noise-cancellation-change). Those Sounds have been to loud on day one and are still to loud, no matter what i do. Is there any way how to change them by purpose, or is for those sounds one standard-loudness (which is maybe just to loud for a sensible person like me?)


Take care

Florian

AirPods Notifications are EXTREMELY LOUD and hurt my ears

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