Can download .heic pictures from my icloud photos to my mac computer
Dear Community,
When downloading pictures from my icloud photos library to my mac (OS X. El Capitan version 10.11.6) by selecting and dropping it on my desk, which has worked before, I now get the following error message: "Export complete with errors. 0 (of 1) files have been exported to: Desktop. The export operation failed to create a file for the photo identified below ... IMG....HEIC"
It looks like it can't download .heic files, while it can still download .png and .jpeg
That is I can still download my first taken .heic files from 01.02.2021 to 06.02.2021 - but then have to convert them, but starting with the pictures taken from 15.02.2021 I get the error message above.
How to fix this problem, please. I have to finish a work and do need to download the pictures.
All the devices and programmes and cloud I use is within the apple cosmos.
Thanks for your help! Thomas
MacBook Pro with Touch Bar