Apple ID Can't login to App Store

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Level 1

8 points

Apple ID Can't login to App Store

Can't log in to App Store on my phone.

A couple of days back I noticed that I can't update or download any apps, I thought that was weird and logged out of App Store when I tried to log back in it said this "Verification failed Your Apple ID or password is incorrect" I tried this three more times and it said this "Apple ID Locked Your Apple ID has been locked for security reasons. To unlock it, you must verify your identity." I pressed on Unlock account and then it asked me for my phone passcode I type it in and it doesn't accept it I try again and

it says "Too many failed attempts" At that point, I gave up.

I hope someone can help me

All of the photos are down below :

iPhone 7, iOS 14

Posted on Aug 12, 2021 7:12 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

428,687 points

Aug 12, 2021 7:18 AM in response to AleksONT

If your Apple ID is locked or disabled - Apple Support

Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

If you cannot resolve it yourself, try one of these contact methods:

- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

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Answer 2

Eric Root

Level 10

685,269 points

Aug 12, 2021 7:28 AM in response to AleksONT

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

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Answer 3

Limnos

Level 10

428,687 points

Aug 12, 2021 7:39 AM in response to AleksONT

AleksONT wrote:

My Apple ID isn't locked I can log in to it perfectly fine, It's just on the App Store where the problem occurs.

The document I provided also mentions a specific case of the App Store being locked.

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Answer 4

Limnos

Level 10

428,687 points

Aug 12, 2021 8:26 AM in response to AleksONT

Ah, okay. Since you replied to Eric but are apparently following what I recommended it wasn't clear if you had read it. You'd be surprised at the number of people here who don't read what we write nor the actual links we post.

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