You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

donkor20 Author

Level 1

4 points

Face ID won’t open

A problem was detected in the true depth camera

Posted on Aug 12, 2021 8:05 AM

Reply

Top-ranking reply

Level 10

208,662 points

Posted on Aug 12, 2021 8:08 AM

Start here:--> If Face ID isn't working onyour iPhone or iPad Pro – Apple Support

and/or here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

208,662 points

Aug 12, 2021 8:08 AM in response to donkor20

Start here:--> If Face ID isn't working onyour iPhone or iPad Pro – Apple Support

and/or here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

Reply

Face ID won’t open

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up