Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

purush4u Author

Level 1

4 points

Face ID not working

True depth camera may have issues

iPhone 11 Pro, iOS 15

Posted on Aug 25, 2022 5:12 PM

Reply

Top-ranking reply

Level 9

51,929 points

Posted on Aug 25, 2022 5:15 PM

If you're seeing the alert discussed in the article you came here from.. then follow those instructions

If your iOS is up to date and Face ID is still not working, then contact Apple or bring your device in for service

View in context

Similar questions

1 reply

Top-ranking reply

Level 9

51,929 points

Aug 25, 2022 5:15 PM in response to purush4u

If you're seeing the alert discussed in the article you came here from.. then follow those instructions

If your iOS is up to date and Face ID is still not working, then contact Apple or bring your device in for service

Reply

Face ID not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up